Pook was born of the belief that Zimbabweans should be able to shop great brands at reasonable prices in the safety and comfort of their homes. Our customers are important, very important. Our business ethos is centered around what makes you happy.
It's all about service
Pook believes you deserve great service, from your online shopping experience right through to the delivery of your items, we want you to hold us accountable to excellent service.
Doing what's right
We commit to always doing the right thing, that is conducting principled business with integrity.
We also commit to being respectful of the environment and although we cannot promise to be fully “green” we do promise to be mindful of our impact on the earth.
We always welcome compliments but we’d love to hear your criticism too, whatever it takes to make us better.